For best printing quality we accept the following file types: PSD, PDF, TIFF, PNG, JPEG, EPS, AI,

If submitting a layered file make sure to not flatten the template layer

If submitting a layered psd make sure to rasterize fonts prior to saving

If submitting a Illutrator file make sure that your text is outlined and all links are included

If submitting a JPEG for print make sure not to apply any compression when saving (this will degrade output quality)


All artwork submitted with an order must be a minimum of 300dpi. Failure to provide high resolution artwork will cause delay in production.

We recomend submitting all artwork when placing  your intitial order; this is done during the ordering process and depending on the product you are going with the upload options may be different.

We understand your art files may not be ready until after you place your order. In this case absolutely upload your art files via our website; It's so easy ! just click the button at the top of our website that says "UPLOAD ARTWORK"

We do not recomend sending any artwork via email as most email clients will compress your files thus degrading the quality of the output file.

In order to get the most accurate color match we recomend always sending your final file for print in CMYK color mode.


The best way to get your audio to us without error in a timely manner is to utilize our new Master Uploader Application. This is a small application you download from our website and install on your computer. Once installed this application will allow you to create your cd master package and upload your audio project directly to us.

An Enhanced CD is a CD which you can play in a CD player like a normal CD, but which you can also use in your computer for additional multimedia fun. What are isrc and ean/upc codes? ISRC codes are a simple numbering system so you get paid for digital music sales. The main purpose for having an ISRC code on your CDR master is for documentation purposes. That's all. It's just easier for you to keep track of.

If you TYPE your ISRC codes, (next to the song titles and song length), on a piece of paper - you will have the same documented ISRC information as if you had the codes embeded on your CDR master. If you are going to use a digital distribution company like CDBaby, they will ask you to MANUALLY TYPE your song codes in the information fields on their website.

If you are sending music (CD or otherwise) to a ratio station, you must include a TYPED PAGE with the ISRC code(s) for the song(s) in your contact information. Radio stations do not extract ISRC codes off of MP3's, wav files, CD's or CDR's. ISRC Codes are not embedded into the audio files on a CDR in any way ISRC Codes are not embedded in MP3's when converted from an audio file

CD Text is a extension of the existing audio CD standard ("Red Book") that adds the ability to store text and graphical information like album titles, artist names, and song titles on a music CD. What sets this apart from ID3 tags is that the information is stored within the disc and it doesn't pull information from the internet. The data can be read by some CD players, providing a way to have disc information available without having to enter it manually or look it up in a database. CD-text is perfect for car stereos, home stereos and DVD players. Not all CD players and CD-ROM drives can read CD-Text. If this feature is important to you, check the specifications before you buy. Some programs, notably Windows Media Player, claim to read CD-Text but will actually use an Internet database instead. Some burning software such as Toast and computer CD burners support the writing of CD-Text info, so it is best to investigate whether the option is available on your setup. CD-Text cannot be added to the disc after it has been replicated. Along the same lines, most but not all replication and duplication equipment support this technology.


Duplicated orders take a standard 7 Business Days. | MON | TUE | WED | THUR | FRI | MON | TUE |

TAKE NOTE:The day you place your order is considered "day 0" (evaluation stage) this is where you provide us with all your print ready art files, and upload your mastered data content. "day 1" of production only begins after: Your production master is "made" and/or "received", and all artwork has been processed and approved by the graphics department.


Rush production options available:

Rush Options for Duplication: 3 Business Days, 2 Business Days and  24 Hour Production

Replicated orders take a standard 10 Business Days.

Rush production options available:

Rush Options for Replication: 7 Business Days


Production Days are Monday-Friday from 8:00am-6:00pm pacific standard. (Weekends are not included in your production time)

Note: Artwork can only be processed for print once we have sucessfully made the production master using your supplied content.


Standard CD A round disc with a 120mm diameter and a capacity of 650 to 700 megabytes. That means approximately 74 to 80 minutes of audio or the data equivalent. It can be read on any standard computer's CD-ROM drive and is compatible with most up to date CD players. The discs we use have a maximum capacity of 700MB or about 80 minutes of music. Some of this space is used up with space between audio tracks on audio CDs or indexing information on data CDs.

To add up the total time of your audio tracks, add the time of all the individual tacks together and then add 2 seconds at the beginning of the disc and 2 seconds between each track, if you choose to do so, to your total. For data CDs, a general rule of thumb is to allow about 10 to 15 MB of space for indexing. So the maximum total size for files on our data discs is about 685 MB. In the event that the source files you submit to us do not fit on a disc, we will contact you.


DVD-5 – 4.7 Gigabytes capacity. It is single layer and single sided with up to 133 minutes of video.

DVD-9 – 8.54 Gigabytes capacity. It is dual layer and single sided with up to 240 minutes of video.

DVD-10 – 9.4 Gigabytes capacity. It is single layer and two sided. Conventional DVD printing is not an option for DVD-10s because both sides of the disc must be readable. This means only printing on the hub of the disc is available.


The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m2 or simply g) and in the US system it is Pound (lb).

The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.

Coated papers are available in two finishes – glossy (shiny and smooth) and matt (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.

There is no difference in the disc's except for a slight compatibility issue between the two processes. A replicated disc will work on all DVD players and computer drives. A duplicated disc will work on players that will read a DVD-R disc. Almost all modern set-top players and computers can play this format. In short, there is VERY LITTLE difference between a duplicated or replicated disc. If you have menus, chapters, alternate sound tracks, extras, etc. on your original, it will be on the the new disc regardless of how it was copied. Most companies are now using duplicated disc's instead of replicated ones because of the cost and time saved by this process and the ever decreasing compatibility issue. We also offer CD Printing, DVD Printing, Blu-Ray Printing.

The short answer is no. They will play in most players, but not in some older players.

50 for Duplication orders and 300 for replication orders.


Screen "Monitor" color is not an accurate representation of the printed finish product.

Disc Face Printing (Short Run CD/DVD Duplication)

We utilize a Digital CMYK Inkjet smear proof printing technology with uv curing. With this technology colors can vary. Color is not guaranteed.

The only way to guarantee color is by using Silkscreen PMS colors,  only available for Replication orders minimum of 500.

Disc Face Printing (CD/DVD Replication)

We utilize Offset or Silkscreen Printing process. We only guarantee color using Silkscreen PMS colors.

Offset Printing is best suited for full color vibrant images

Silkscreen Printing is best suited for Solid or Spot Colors.

Paper & Cardstock Printing

We utilize a high-end Digital CMYK print press to print all our paper & cardstock printing. Color is not guaranteed. We do not offer Silkscreen or Offset Printing on paper or cardstock.

300 dpi (dots per inch) is the minimum we wequire in order to print at 100%, If you submit a file from the web which is typically 72d.p.i. that file is considered (Low resolution) and will most likely put a print hold on your project.

We use offset printing, which provides the highest quality of print material for both text and images.